General

By checking the 'I accept the Terms and Conditions' box on the cart page you agree to the terms and conditions on this page.

Goods are to be paid for by credit card at the time of order. The name that will appear on your statement will be Markit Graphics.

Shipping

Free shipping is available for orders over $100.

Shipping options include:

  • **Overnight courier (1 day $10)
  • **NZ post (2-5 days $5)
  • **International shipping (up to 30 days $20)
Please choose your desired shipping method on the checkout page.

We can ship to virtually any address in the world but you must select the international shipping option at during checkout. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Returns Policy

You may return new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Simply post the item to our Christchurch address and email dispatch@electronicimaging.co.nz, to request and inform us of the return. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you wish to speak with our customer care team, call us on 0800 244 770 and we will arrange for the goods to be sent back, and a full refund made.
Fair Trade Policy
Any online purchase made on this website does not constitute a guarantee of sale. Markit Graphics reserves the right to not ship a purchase, for any reason which may be considered 'unfair' to either party. These may include issues such as incorrect international shipping rates or grossly unreasonable pricing.  In this situation, the purchaser will be refunded in full.

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